At Stopdeck Inc., we are committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our services online, offline, or through messaging platforms.
We may collect the following types of personal and business-related information:
Full name
Email address
Phone number
Delivery and pickup addresses
Business/company name
Order, delivery, and scheduling details
Payment information (processed securely via third-party providers)
IP address and browser data for website analytics
We use your information to:
Process and fulfill deliveries and logistics services
Communicate order confirmations, updates, and rescheduling
Provide customer support and respond to inquiries
Improve our services, website, and user experience
Send promotional messages and service announcements (only if consent is given)
Manage internal operations such as billing, logistics, and compliance
When you opt-in to receive SMS or email notifications from Stopdeck Inc., you agree to the following:
We may send notifications about your deliveries, appointments, service updates, or promotional offers.
You can unsubscribe from marketing messages at any time by replying STOP or CANCEL. For help, reply HELP.
We do not share, sell, or rent your opt-in data or personal contact information with any third parties.
We only send marketing content if you have explicitly opted in to receive it.
We do not sell or rent your personal information to third parties. We may share data with trusted partners strictly for the following reasons:
Logistics and shipping coordination (e.g., subcontractors, agents, or fulfillment centers)
Payment processing
CRM and business operations software (e.g., Apollo, HubSpot, DispatchTrack)
All partners are contractually obligated to keep your data secure and confidential.
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. This includes encryption, secure access control, and regular system monitoring.
You have the right to:
Access or request a copy of your data
Correct any inaccuracies in your data
Withdraw consent to marketing communications
Request deletion of your data, subject to operational needs
To make such requests, please contact us at: privacy@stopdeck.com
Our website may use cookies and tracking tools to enhance your experience. These help us understand user behavior, improve site performance, and personalize content. You can disable cookies in your browser settings.
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions or concerns about this Privacy Policy or our data handling practices, contact us at:
Stopdeck Inc.
Email: privacy@stopdeck.com
Website: www.stopdeck.com
For our drivers and logistics personnel using the Stopdeck driver application, we collect background location data. This is necessary to provide real-time tracking of deliveries, optimize routes, and ensure the safety of our drivers and customer packages. Location data is collected even when the app is closed or not in use, provided the driver is on active duty. This data is strictly used for operational purposes, such as dispatching and tracking. We do not sell this location data, and it is shared only with authorized personnel or customers actively tracking their deliveries.
By using our services, you acknowledge that you have read and agree to this Privacy Policy.